CUSTOMER CARE, INCIDENCE MANAGEMENT AND MAINTENANCE
Deal with tenants and resolve any claims, incidents or conflict
Budget control
Cleaning services
Management of maintenance work, quotes and supervision of maintenance operations
Management and monitoring of insurance claims
Tenant departures
Regular reports to owner
ADMINISTRATIVE MANAGEMENT
Follow up of administrative contact agenda
Official recording of deposit
Administer standing orders for bills
Insurance policy control
Rent collection and management of bills, fees, and any other amounts
Management of sureties, guarantees or deposits in cash
Rent up date
Deposit liquidation
Monthly reports to owner with supporting documents and invoices